Professional Development Programs

91福利社 will host a series of professional development courses specifically designed to meet the evolving needs of professionals. Participants can expect to gain practical insights, enhance their expertise, and stay informed of industry trends. Whether a seasoned professional looking to upskill or just entering the workforce, this program is tailored to cater to various career stages.

Courses Offered

  • Emotional Intelligence in the Workplace
  • Workplace DiSC: Appreciating Diverse Styles
  • Assertive Communication Skills with Interpersonal Influences
  • Communication 360
  • Building Your Influencing Skills
  • Navigating Difficult Conversations
  • Becoming More Confident at Giving Feedback and Less Anxious about Receiving It
  • Managing Conflict with Confidence
  • Moving from Peer to Supervisor
  • Adapting to and Leading Change
  • Working More Effectively with Your Leadership
  • Improving Relationships with Colleagues
  • Adapting to and Leading Change
  • Customer Service - Building Better Relationships

*There are only 25 seats per session. Sign Up Now!

Meet the Instructor

Filomena Nelson M.ED

Filomena Nelson, owner of APEx Training Associates, brings 25 years of experience as a coach, facilitator, and educator. Her expertise and focus are on communication skills, leadership development and organizational development. She has partnered extensively with both individuals and teams, enhancing their skills to meet the needs of today's fast-paced, always changing work environments. Filomena holds a M. ED and has also completed post graduate work in Instructional System Design.

  • Workplace DiSC: Appreciating Diverse Styles
  • Date: Wednesday, January 15, 2025
  • Sign In: 7:30 AM
  • Program: 8:00 AM - 4:00 PM
  • Location: Hillsboro | RM: TBD
  • Cost: $350
  • Note: Registration deadline is January 6th | Assessment required and completed by January 9th | This Session is Non-Refundable or Transferable
  • Note: Lunch on your own
  • Program Description: DiSC® is a personal assessment tool used by more than one million people every year to help improve teamwork, communication, and productivity in the workplace. Organizations and facilitators use these profiles as tools to help ignite cultural change, inspiring lasting behavior changes that positively shape their workforce.

    Everything DiSC Workplace ® offers critical soft skills training to help learners and individuals increase self-awareness, gain insights into their own behaviors and those of others, understand and appreciate the work styles of others, learn how to communicate and persuade more effectively and create strategies for overcoming challenges when working with people of different DiSC® styles.
  • Registration: Complete the Professional Development Registration form. Registration closes two weeks before the event date.
  • Managing Conflict with Confidence
  • Date: Thursday, January 16, 2025
  • Weather Alternative Date: Wednesday, January 29, 2025
  • Sign In: 7:30 AM
  • Program: 8:00 AM - 12:00 PM
  • Location: Hillsboro | RM: TBD
  • Cost: $190
  • Program Description: Conflict is inevitable in all relationships, personal or professional. It is natural and often leads to continued growth and development for individuals and groups. Learning to manage differences is a critical factor in an individual's success.
  • Registration: Complete the Professional Development Registration form. Registration closes two weeks before the event date.
  • Moving from Peer to Supervisor
  • Date: Tuesday, March 5, 2025
  • Sign In: 7:30 AM
  • Program: 8:00 AM - 4:00 PM
  • Location: Hillsboro | RM: TBD
  • Cost: $300
  • Note: Lunch on your own
  • Program Description: Supervisors often feel pulled in many directions. They are responsible for producing bottom line results, partnering with their peers, and providing direction and feedback to those individuals who work for them. Communicating expectations and providing a clear sense of direction to clearly with employees is critical to overall success.
  • Registration: Complete the Professional Development Registration form. Registration closes two weeks before the event date.
  • Adapting to and Leading Change
  • Date: Thursday, March 20, 2025
  • Sign In: 7:30 AM
  • Program: 8:00 AM - 12:00 PM
  • Location: Hillsboro | RM: TBD
  • Cost: $190
  • Program Description: Change impacts everyone regardless of age, gender, profession, economic status, or education level. Why do some people seem to adapt and emerge from a change even stronger? This session will help you understand how you respond to change in your life and why change takes so much energy. Learn the three stages we must all go through before adapting to a change
  • Registration: Complete the Professional Development Registration form. Registration closes two weeks before the event date.
  • Working More Effectively with Your Leader
  • Date: Thursday, April 10, 2025
  • Sign In: 7:30 AM
  • Program: 8:00 AM - 12:00 PM
  • Location: Hillsboro | RM: TBD
  • Cost: $190
  • Program Description: Your relationship with your leader is essential for success in your job and in your career growth. A positive relationship can lead to better communication and understanding, as well as increased trust. Learning to adapt to your leader's communication and work style, as well as goals, will create a stronger relationship resulting in benefits to the overall organization.
  • Registration: Complete the Professional Development Registration form. Registration closes two weeks before the event date.
  • Strategies for Improving Relationships with Colleagues
  • Date: Tuesday, April 22, 2025
  • Sign In: 7:30 AM
  • Program: 8:00 AM - 12:00 PM
  • Location: Hillsboro | RM: TBD
  • Cost: $190
  • Program Description: We often don't get to choose with whom we work. We find ourselves working with others who have different opinions, styles, and backgrounds. To be truly effective as a team member, we must treat others with respect, communicate openly, and provide others with guidance through feedback and encouragement.
  • Registration: Complete the Professional Development Registration form. Registration closes two weeks before the event date.
  • Adapting to and Leading Change
  • Date: Tuesday, May 13, 2025
  • Sign In: 7:30 AM
  • Program: 8:00 AM - 12:00 PM
  • Location: Hillsboro | RM: TBD
  • Cost: $190
  • Program Description: Change impacts everyone regardless of age, gender, profession, economic status, or education level. Why do some people seem to adapt and emerge from a change even stronger? This session will help you understand how you respond to change in your life and why change takes so much energy. Learn the three stages we must all go through before adapting to a change.
  • Registration: Complete the Professional Development Registration form. Registration closes two weeks before the event date.
  • Customer Service: Building Better Relationships with Customers
  • Date: Tuesday, May 20, 2025
  • Sign In: 7:30 AM
  • Program: 8:00 AM - 12:00 PM
  • Location: Hillsboro | RM: TBD
  • Cost: $190
  • Program Description: We all are being asked to do more work with less. The one area we must continue to do our best is with both the external and internal customers we serve. We are in business because of and not despite the customer. With all the demands of our jobs, how can we meet the ever-increasing demands of our customers?
  • Registration: Complete the Professional Development Registration form. Registration closes two weeks before the event date.

Questions? Contact Amanda Lewis at alewis@sscc.edu or 800.628.7722 x3520